Protection of personal data

1. Company Information

TransTEQ s.r.o., with its registered office at Komenského 8854/19, 010 01 Žilina, Slovak Republic, acts as the data controller (hereinafter referred to as “Controller”) and ensures the security and protection of entrusted personal data in full compliance with Regulation (EU) 2016/679 of the European Parliament and Council on the protection of individuals regarding the processing of personal data and the free movement of such data (hereinafter “GDPR”), as well as Act No. 18/2018 Coll. on Personal Data Protection and on Amendments to Certain Acts, as amended.

2. Use of Cookies

When using the website transteq.sk, cookies (files that track your activity on the site) may be stored on the device you use to access it.

– Users can always grant or refuse consent to store cookies through their browser settings.

– Types of cookies: Temporary cookies are deleted automatically when the browser closes.

Persistent cookies: remain stored even after the device is turned off (they can be manually deleted or expire automatically after weeks or months).
By giving consent, the user authorizes the Controller to use cookies for internal records, statistical analysis, and targeted advertising by partners under specific agreements. Consent remains valid until browser settings are changed or cookies are disabled.
The Controller is not responsible for cookies stored or used by third-party websites.
Refusing cookies can limit website features.

3. Personal Data We Process

Contact Form Data: name, surname, company (employer), email address, phone number.
Service Notifications: Transactional emails (e.g., order confirmations, contractual documents) cannot be unsubscribed from, as they are an essential part of the service.
Marketing Emails: sent only with your explicit consent, confirmed via a verification link. Consent is voluntary and can be withdrawn at any time by email or in writing.
Website Statistics: collected via cookies; data is anonymous and cannot be linked to a user individual.

4. How We Process Personal Data

We handle your personal data responsibly and in accordance with EU laws, using both manual and automated processing methods.

Data is stored on secure servers within the EU.

Data is not published, transferred outside the EU, or shared with third parties except as specified in Section 5.

Online form data is encrypted with SSL certificates.

Processing is designed to ensure security and prevent unauthorized manipulation, destruction, or loss. Access is restricted to authorized and trained employees and processors.

We implement technical and organizational measures to prevent misuse, damage, or loss of personal data. Employees are bound by confidentiality obligations. If you request a personal consultation, your data may be shared with an authorized contractual partner solely to provide the requested service and only for the time needed.

5. Disclosure to Third Parties

Your personal data may be processed by third parties if necessary to fulfill our obligations or provide services. Partners are selected to ensure a high standard of data protection. Data may be processed within the US, EU, or EEA countries, or in other countries recognized by the European Commission as providing adequate protection. Processors and subprocessors are required to process data only for purposes described in this policy. Your data will not be shared for uses outside these purposes. This policy may be updated or amended at any time.